The Hanover Insurance Group Outsources Fulfillment Program to CFG

Hingham, MA - April 7, 2006

Capital Fulfillment Group (CFG), a leading fulfillment and marketing provider for the financial service industry announced today that First Allmerica Financial Life Insurance Company has decided to enter into agreement with CFG for fulfillment and marketing services. Allmerica Financial Corp. wil be changing its name to The Hanover Insurance Group Inc., rebranding the company as a regional property and casualty insurer after disposing of its life insurance and variable annuity business in recent years. Over the next month, The Hanover Insurance Group will begin to experience the benefits of CFG’s online system CFGWeb. The real-time system provides a comprehensive suite of ordering, tracking, and reporting functions, and is completely Internet based. CapitalDIRECT also houses the electronic inventory for efulfillment and print on demand, which greatly reduces the cost of traditional literature warehousing.

Capital Fulfillment Group will provide the new entity with services to compliment their fulfillment program, such as creative services, in-house direct mail, and promotional product procurement. as well as other direct marketing services.

About The Hanover Insurance Group

The Hanover Insurance Group, Inc. (NYSE: THG) operates as The Hanover Insurance Company, except in Michigan, where we do business as Citizens Insurance Company of America. The Hanover, based in Worcester, Massachusetts, is a leading regional provider of Property and Casualty insurance products for individuals, families and businesses. The Hanover offers a wide range of Property and Casualty products and services through an extensive network of Independent Agents. Taken as a group, The Hanover ranks among the top 35 Property and Casualty insurers in the United States.

For more information about The Hanover Insurance Group, visit the Web site at www.hanover.com..

Capital Fulfillment Group
75 Research Road
Hingham, MA 02043
781.783.6500
www.cfgweb.com